Terms of Service

By creating an account to use the “bugshelf.com” service (hereinafter referred to as the “Service”) offered by Shelf Cloud GbR, Rumering 9, 83530 Schnaitsee, Germany (hereinafter referred to as “Shelf Cloud”) you agree to accept the following Terms and Conditions in their entirety.

You hereby declare that you have reached the age of 14 and are legally entitled to enter into the present contract in your country of origin.

1. Account and Scope of Service

1.1 The Service is available in four different forms (or “Service Plans”). Each of these Service Plans offers a different range of services and is charged at a different rate:

Further details on the prices of and actual services included in each of the individual Service Plans can be found on the following webpage: http://www.bugshelf.com/sign_up.

1.2 You acquire the right to use the Service by setting up a personal account. To set up a personal account, you will be required to enter your name (and/or company name), your address, your e-mail address, a user name and a personal password. Shelf Cloud reserves the right to verify any information provided.

1.3 You are solely accountable to Shelf Cloud for your account and for any actions carried out using your account. In this regard, you agree to indemnify and hold harmless Shelf Cloud from any and all claims, demands or damages that might result from any actions carried out using your account. It is therefore your responsibility to keep your user name and password secret at all times and to not divulge details thereof to any third party. You can, however, set up additional users for your account. In the event that you should set up additional users for your account, you will be liable for all and any actions carried out by these additional users to the same extent as for your personal user. You agree to notify Shelf Cloud immediately of any improper or inadmissible use of your account or should you have reason to assume or believe that your password is no longer secret. In such cases, Shelf Cloud reserves the right to temporarily deny acccess to your account until the matter has been resolved. Shelf Cloud also reserves the right to request a password change and temporarily deny access to an account should it determine that there are reasonable grounds to assume said account might be being used by an unauthorized person or persons.

1.4 You can change to a different Service Plan at any time using the relevant function in the Service. It should, however, be noted that any downgrade of your Service Plan may lead to a loss of data, functionality and/or storage capacity.

1.5 Shelf Cloud reserves the right to alter the services included in the individual Service Plans or to add or remove specific functions. Shelf Cloud undertakes to publish details of any major changes to the scope of the Service on the Service website (www.bugshelf.com, hereinafter referred to as the “Website”). In the event that such changes would significantly reduce the scope of the Service, or key functionality be removed, you will be given an option to terminate your contract in accordance with Point 3 of the present Terms and Conditions. If no notification of termination is received prior to the next billing date, Shelf Cloud will assume you have accepted and are in agreement with the changes. Shelf Cloud reserves the right to carry out minor changes and modifications, in particular the installation of patches, bug fixes and new versions of any third party software used, without such notification on the Website.

1.6 Shelf Cloud reserves the right to discontinue the Service in its entirety. Notification of such discontinuation will be published in a timely manner on the Website. In the event of such a discontinuation, you will be responsible for backing up your data and/or for saving it locally using the Download function provided in the Service. Any claims for damages or other claims against Shelf Cloud as a result of such discontinuation of the Service are expressly excluded.

1.7 Accounts can only be registered by natural or juridical persons. The registration of accounts using “bots” or other automated methods is not permitted, and any accounts registered in this way will be promptly deleted. In this connection, reference is made to the provision set out in Point 4.4 of the present Terms and Conditions.

2. Prices and Payment Terms

2.1 The prices for the individual Service Plans are listed in the current Service price list. A copy of this price list can be found on the Website at http://www.bugshelf.com/sign_up. All prices quoted are for a calendar month and are exclusive of all taxes, duties and other charges.

2.2 A valid credit PayPal account is required for paying accounts.

2.3 Use of the Service is free-of-charge for the first 30 days following registration. Should no notice of termination in accordance with the provisions of Point 3 of the present Terms and Conditions be received within this 30-day trial period, any remaining days in the current calendar month will be invoiced on a pro-rata basis on the 31st day following registration and based on the Service Plan used during the trial period. The corresponding amount will be charged via paypal. Invoices can be accessed and printed via paypal.

2.4 In the event that the contract should be terminated during a calendar month, no refund – be it in part or in full – will be given for any Service fees paid in advance for that month, regardless of the reason for such termination.

2.5 Should you elect to change (upgrade/downgrade) your Service Plan in accordance with Point 1.4 of the present Terms and Conditions, the price due for the newly selected Service Plan will be invoiced immediately via paypal. In the event that such change of Service Plan should result in a reduction in the fees due, no refund – be it in part or in full – will be given for any fees already paid for the month in which such change was made.

2.6 Shelf Cloud reserves the right to change the prices charged for the individual Service Plans. Shelf Cloud will publish notification of any such price changes on the Website by the 15th day of the month prior to the date on which such price changes are to take effect at the latest. In such event, you will be given an option to terminate your contract in accordance with Point 3. of the present Terms and Conditions. If no notification of termination is received prior to the next billing date, you will be deemed to have accepted the price change and will be invoiced at the new rate with effect from the date indicated.

3. Termination of the Contract

3.1 You may terminate the contract at any time without notice using the corresponding Termination function in the Service. Without exception, no other form of termination is possible, in particular notification of termination by e-mail. In this connection, reference is made to the provision set out in Point 2.4 of the present Terms and Conditions.

3.2 Shelf Cloud may terminate the contract at any time without reason by giving one month’s notice to the end of a calendar month. Such notice of termination shall be given by e-mail.

3.3 Shelf Cloud may terminate the contract at any time and with immediate effect for good or important reason. Such notice of termination shall be given by e-mail. The following, in particular, shall be deemed as good or important reasons for such termination of the contract:

3.4 Upon termination, your account and all data related to your account will be promptly and permanently deleted.

4. Liability and Warranty

4.1 Shelf Cloud will do its utmost to offer access to the Service on a 24/7 basis. Despite this, the Service, or individual functions within the Service, may be temporarily disrupted to allow for necessary maintenance, updates or emergency repairs or as a result of a malfunction in the telecommunications lines and/or equipment outside Shelf Cloud’s control. You therefore acknowledge that temporary disruptions in the Service or individual functions within the Service are possible and that Shelf Cloud cannot guarantee 100% availability and an error-free functioning of the Service. In all other cases, a warranty period of 6 months is agreed.

4.2 Shelf Cloud offers no warranty that all functions in the Service will function correctly at all times. In the event that any deficiency should appear, Shelf Cloud will strive to resolve such deficiency or offer an alternative solution. To this purpose, you shall inform Shelf Cloud immediately of the appearance of any deficiencies or errors using the Feedback function in the Service. Only errors or problems that have been documented and described exactly can be dealt with.

4.3 To the extent permitted by law, Shelf Cloud shall in no way be liable for any damages whatever their nature, including in particular any loss of data, consequential damages, lost profit or other indirect damages. In any event, Shelf Cloud shall only be liable for any damages resulting from gross negligence or willful intent. Any claims for damages shall be asserted in court within six months of the passing of said damages, or else forfeited.

4.4 In the event that Shelf Cloud should suffer any damages whatsoever as a result of any actions that violate any legal or contractual provisions, or any other unlawful actions, in particular any breach of Point 5. of the present Terms and Conditions, carried out using your Account, you will make good such damages to Shelf Cloud in their entirety, including any lost profit and consequential damages. Actions that violate any legal or contractual provisions or other unlawful actions will result in the immediate closure of your Account by Shelf Cloud.

5. Principle of Fair Use

5.1 Shelf Cloud assumes no responsibility for any content, including all texts, files, messages, images and other information and materials, uploaded via the Service by its users. Shelf Cloud is not obliged to inspect any content uploaded via the Service, and you remain solely responsible for any content uploaded using your Account. Notwithstanding the above, Shelf Cloud reserves the right to make random checks of any content uploaded for the purpose of verifying whether such content is in breach of the provisions and principles of the present Terms and Conditions,

5.2 You agree, in particular, neither to use nor allow your Account to be used for the following purposes:

5.3 In the event that Shelf Cloud should be so instructed or required by any juridical or other authorized authority as a result of any suspected criminal activity or other abuse of the Service, you hereby agree that Shelf Cloud may provide such authority with any data made known to Shelf Cloud by you and/or with information regarding your Account and/or any activities carried out or content uploaded using said Account. You further agree that Shelf Cloud may block said Account should it be instructed or required to do so by such juridical or other authorized authority. In such a case, any claims for damages or other claims against Shelf Cloud are expressly excluded.

5.4 In the event that a random check or information made known by a third party or other means should give reason for suspicion that your Account is being used in a manner that breaches the provisions of the present Terms and Conditions (and, in particular, Point 5.2), Shelf Cloud reserves the right to block your Account temporarily or permanently. In such a case, any claims for damages or other claims against Shelf Cloud are expressly excluded.

6. Proprietary Rights

6.1 Shelf Cloud holds all copyrights and other proprietary rights to the software and databases used for the Service or is entitled to use any third party software or databases used for the Service. This applies in particular to any routines, databases and other program components used. Such routines, databases and other program components may not in any way – either in full or in part – be used, reproduced or made available by any other means to any unauthorized third parties and may not, in particular, be transferred to another website or other storage system or used in any other storage system.

7. Jurisdiction and General Provisions

7.1 This contract, including its formation, shall be governed and construed by German law.

7.2 All disputes arising from and in connection with this contract, including its formation, shall be subject exclusively to the jurisdiction of the relevant court in Traunstein/Oberbayern, Germany.

7.3 All communication between you and Shelf Cloud will be carried out either by e-mail and/or – where applicable – using the corresponding functions on the Website and in the Service. In the event of a change to your e-mail address, you undertake to promptly update your user profile via the Account Administration function in the Service. All e-mails sent to the e-mail address stored in the Service shall be deemed to have been properly delivered.

7.4 The sale, lease or transfer by any other means – either in full or in part – of any rights arising from this contract is expressly excluded.

7.5 If any provision of this contract shall be held or become invalid, ineffective or unenforceable, the remaining provisions shall remain in full force and effect. In such case, the invalid, ineffective or unenforceable provision shall be substituted by a valid, effective and enforceable provision which will best approximate the presumed intent and purpose of such invalid, ineffective or unenforceable provision.

7.6 Shelf Cloud reserves the right to change the individual provisions set out in the present Terms and Conditions. Shelf Cloud will publish notification of any such changes on the Website, and you will be given an option to terminate the contract in accordance with Point 3. of the present Terms and Conditions. If no notification of termination is received, you will be deemed to accepted the changes announced.

7.7 These Terms and Conditions were intended for use with corporate partners. If you are a private consumer, the provisions herein shall only be applicable to the extent that they do not contradict any mandatory consumer protection provisions.